The future of resident

ONE Engage is an inclusive digital platform that connects people with places. With a key focus on building safety, we strive to empower the residents' voice ensuring that the right people have the right information, at the right time.
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What is ONE Engage?
Why ONE Engage?

Effective & purposeful engagement between duty holders, residents and the emergency services has become an important aspect of new and upcoming building safety legislation.

Accountable & Responsible Persons now have a responsibility to demonstrate how they are engaging with Residents as well as measuring the success of their strategies.
Monthly billing
Standard plan (scalable)
from £1
  • per residential unit /
  • per month (up to 5,000 units)
  • 5,000+ residential units
Get started
  • 5,000+ residential units
Get started

Standard plan (scalable) Enterprise plan
Standard Enterprise
from £1 POA
per residential unit /
per month (up to 5,000 units)
5,000+ residential units
Get started Get started
Core modules
User support
Emergency services configurations
Unlimited buildings
API integrations
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Information manager which will facilitate the exchange of information between duty holders, residents and the Fire & Rescue Service.

Safety concerns, a tailored building safety reporting tool. This feature allows residents to request information, ask a query, report an incident or make a complaint. Safety concerns are categorised based on risk, including an option to flag an issue as mandatory occurrence report. Importantly, Residents can track the status of their enquiries at all times.

Our emergency assistance planning feature allows residents to flag as requiring assistance in the event of an emergency. This information is used by the duty holder to assess and mitigate risk. Non-personal information is shared with the Fire & Rescue Service to ensure that in the event of an emergency, first responders have knowledge of those who require assistance to facilitate a safe evacuation.

Absolutely! ONE Engage has been structured in a way that allows anyone to use the system, whether you have one or hundreds of in-scope buildings.

ONE Engage has been designed and developed in an open and interoperable way. We believe that there is no ‘silver bullet’ Golden Thread solution, rather an ecosystem of connected systems that allows information to be transferred and understood as necessary by end users. Our integrations team will work with you to understand your requirements, providing you with the best possible solution.

Our standard contract term is 12 months. Those who have enterprise agreements can commit to extended periods of between 3 and 5 years.

The ONE Engage team is working hard designing and developing innovative tools which further enhance the all-important residents’ voice. Keep tuned!
About ONE
ONE is a multidisciplinary design business established in 1974, and specialises in digital information management and building safety, with professional staff covering all core design disciplines. We use our knowledge and design experience of building safety, Regulations, Building information Modelling and the Golden Thread to provide a suite of digital tools to assist in-scope building owners comply with their statutory duties under the Building Safety Act around Residential Engagement Strategies.